Privacy & Cookie Policy

We care about your privacy, so we are committed to maintaining the trust and confidence of everyone we work with. We are GDPR-compliant but strive to go above and beyond this standard. Whether you are browsing our website, subscribing to our newsletter, or attending or taking part in one of our events, here is where you’ll find information on how we protect your privacy and keep your data safe and secure.

We may change the policy from time to time by updating this page. You should check this page regularly to make sure you are aware of any changes. This policy is effective from 16 November 2020.

Visitors to our Website

When someone visits, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. It helps us to understand which content is popular and how we can create more useful online resources for our community. This information is only processed in a way which does not identify anyone. We don't make and don't allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Application Forms

We collect personal details for our application forms. This is so that we can decide who we would like to include in our event programming. Details are not shared with any third parties. Information shared is optional to the user if they wish to be contacted directly by the planned event.

Purchasing Event Tickets

We use Eventbrite, a third-party tool, to manage our event registration. We will ask for your name and email address and any additional access needs for these events. Eventbrite are registered to the United States and your information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence. They participate in and comply with the EU-U.S. Privacy Shield Framework and you can read their privacy policy here.

We will take reasonable steps to work with you to attempt to resolve your complaint. Residents of the EEA, Switzerland or the UK who believe that their information has not been processed in compliance with the Privacy Shield Principles may raise their complaints in a number of ways. For further information, please see our Privacy Shield Notice.

EEA, SWITZERLAND AND UK ONLY - The EU General Data Protection Regulation (GDPR)

In May 2018, a new data privacy law known as the EU General Data Protection Regulation (or the "GDPR") went into effect. The GDPR requires Eventbrite and Organizers using the Service to provide Users with more information about the processing of their Personal Data. Here is what you need to know:

Legal grounds for processing your Personal Data

The GDPR requires us to tell you about the legal ground we're relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in Section 4 above will typically be because:
- you provided your consent.
- it is necessary for our contractual relationship.
- the processing is necessary for us to comply with our legal or regulatory obligations; and/or.
- the processing is in our legitimate interest as an event organizing and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).


We may use SurveyMonkey, a third-party survey tool, for post event feedback. SurveyMonkey stores European customer data on servers in the United States, as outlined in their Privacy Policy. We will ensure that we always remain GDPR compliant in the way that we store the data we gather in the surveys.

Online Meetings

We use Zoom Meetings, to run online meetings and virtual events. Zoom’s products now feature an explicit consent mechanism for EU users. Existing or new users coming from IP address detected from EU when signing into the Zoom desktop or mobile application, or joining a meeting without being signed in, across any platform (Mac, Windows, Linux, iOS, Android, Web, ChromeOS) will be presented with a one-time privacy policy update. Consent to the updated Privacy Policy and Terms of Service are stored for compliance purposes. Audio notifications will be enabled for users who are joining a meeting that is being recorded, via the telephone. Visual recording indicators are also present and outlined in their Privacy Policy.

Contributing Content

If you contribute content to a site that we host, (such as commenting on a blog post) we publish this information on the website that you contributed to. We retain this information for at least as long as the content is available. These details will not be shared with third parties, except where necessary such as to provide a defence from defamation claims.

Links to Other Web Sites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Retention and deletion of your information

We will keep your personal data only for as long as is reasonably necessary for the purposes outlined in this policy, or for the duration required by law, whichever is the longer. For further specific information about our record retention policies, please contact us.

If you contact us by phone, email or in writing:

If you exchange emails, telephone conversations or other electronic communications with our team members, our systems will record details of those conversations, sometimes including their content.

When you contact us, we sometimes need to keep a record of the communication we have with you to operate, manage and develop our organisation.

The security information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures and a range of policies to safeguard and secure the information we collect online.

Your rights

Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights as follows:

• Individuals may request access to their personal data held by us as a data controller.
• Individuals may request us to rectify personal data submitted to us or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which they registered.
• Individuals may request that we erase their personal data.
• Where we process personal data based on consent, individuals may withdraw their consent at any time by contacting us or clicking on the unsubscribe link in an email received from us.
• Individuals may have other rights to restrict or object to our processing of personal data and the right to data portability.
• Individuals may request information about, or human intervention into, any automated data processing that we may undertake.
• Individuals have the right to lodge a formal complaint with the Information Commissioner’s Office.

If you would like to exercise any of these rights, please email us at:

Contact us

We want to do everything we can to make sure the information we hold on you is accurate and up to date.

If you have a query regarding this policy, if you would like us to amend any information or request access to the information we hold on you, please contact us at:

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 16 November 2020.

Cookie Policy

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.